At Passion Minds Academy, we are committed to protecting the privacy and safety of our students and their families. This policy outlines how we handle personal information in compliance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and the Child Safe Standards under the Children’s Guardian Act 2019 (NSW).
1. Collection of Personal Information
We collect personal information necessary to provide high-quality educational services. This includes:
- Parent/Guardian Details: Name, email, phone number, and residential address.
- Student Details: Name, age, grade level, and learning preferences.
- Payment Information: Processed securely via encrypted third-party gateways.
- Sensitive Information: With your consent, we may collect information regarding a student’s learning needs or disabilities to better tailor our tutoring.
2. Use of Personal Information
We use this information to:
- Deliver and manage our online classes (Chess, Drawing, Academic tutoring).
- Ensure the safety and well-being of students during live sessions.
- Process transactions and provide tax invoices.
- Comply with legal obligations under the NSW Reportable Conduct Scheme.
3. Overseas Disclosure (India)
Passion Minds Academy utilizes a global team of expert educators.
Important: By enrolling in our programs, you acknowledge and consent that your personal information (and that of the student) will be disclosed to our authorized instructors and administrative staff located in India. We take rigorous steps to ensure these overseas recipients handle your data with the same level of protection required under Australian law, including mandatory background checks (PCC) for all staff.
4. Child Safety & Online Monitoring
In accordance with the 2026 Child Safe Standards, we implement the following:
- Session Recording: Classes may be recorded for safety, quality auditing, and student revision. Recordings are stored securely and are only accessible by authorized Academy personnel and the parent/guardian.
- Platform Exclusivity: All interaction must occur on our official platforms. Our tutors are strictly prohibited from contacting students via private social media or messaging apps.
- Identity Verification: We verify the identity of all staff and contractors to ensure they are fit to work with children.
5. Third-Party Platforms (Google Meet & Chess classroom)
We use third-party tools to facilitate learning. These platforms may process audio/video data and device information. We encourage parents to review the privacy settings of these tools. Passion Minds Academy does not sell your data to third parties.
6. Data Security & Breach Notification
We use industry-standard encryption (SSL) to protect your data. In the event of a data breach that is likely to result in serious harm, we will notify you and the Office of the Australian Information Commissioner (OAIC) immediately, in accordance with the Notifiable Data Breaches (NDB) scheme.
7. Access, Correction, and Deletion
You have the right to access, update, or request the deletion of your personal information. To do so, please contact our Privacy Officer at the details below.
8. Complaints
If you have concerns about a privacy breach or a child safety matter, please contact us immediately. We investigate all complaints formally and will respond within 30 days.
9. Australian Privacy Principles (APPs)
This Privacy Policy is governed by the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). We are committed to complying with the APPs and protecting the privacy and security of all personal information we collect.
10. NSW Child Safe Standards
As a provider of services to children in New South Wales, Passion Minds Academy is committed to the Child Safe Standards under the Children’s Guardian Act 2019 (NSW). We maintain rigorous vetting processes for all educators, including those based overseas, to ensure a safe learning environment.
11. Contact Us
If you have any questions or concerns about this privacy policy, our handling of personal information, or our child safety protocols, please contact our Privacy & Safety Officer:
Phone: 0469 968 351
Address: 10 Crake Street, Marsden Park, NSW 2765, Australia
Passion Minds Academy
At Passion Minds Academy, we are committed to protecting the privacy and security of our website visitors and customers. This privacy policy explains how we collect, use, and protect personal information.
Collection of Personal Information
We collect personal information from you when you:
- Book a demo
- Enrol for an program on our website
- Make a payment on our website
- Contact us through our website or email
- Participate in online surveys or feedback forms
The types of personal information we collect may include:
- Name and contact details (email, phone number, address)
- Payment and billing information
- Demographic information (age, location)
- Information about your interests and preferences
Use of Personal Information
We use personal information for the following purposes:
- To provide and administer our programs and services
- To process payments and transactions
- To communicate with you about our programs and services
- To improve our website and services
- To comply with legal and regulatory requirements
Disclosure of Personal Information
We may disclose personal information to:
- Our employees, contractors, and service providers
- Our business partners and affiliates
- Government agencies and regulatory bodies
- Other organizations as required or authorized by law
Third-Party Platforms and Tools
At Passion Minds Academy, we utilize third-party platforms and tools, including Zoom, to facilitate our online classes. When using these platforms, please be aware that they may collect and process personal data, including but not limited to:
- Audio and video recordings
- Chat logs and messaging data
- Screen sharing and presentation content
- IP addresses and device information
- Name and Contact details for Login
We encourage you to review the privacy policies of these third-party platforms to understand how they handle your personal data. We take reasonable steps to ensure that these platforms adhere to industry-standard data protection practices.
Data Sharing and Security
We share your personal data with these third-party platforms solely for the purpose of delivering our online classes. We take reasonable measures to ensure that your data is transmitted securely and in accordance with applicable data protection regulations.
By using our online classes, you acknowledge that you have read and understood this clause, and you consent to the sharing of your personal data with these third-party platforms.
Security and Protection of Personal Information
We take reasonable steps to protect personal information from misuse, loss, and unauthorized access. We use secure technologies and protocols, such as encryption and secure socket layer (SSL) technology, to protect personal information.
Access and Correction of Personal Information
You have the right to access and correct personal information we hold about you. You can request access to your personal information by contacting us through our website or email.
Complaints and Disputes
If you have a complaint or dispute about our handling of personal information, please contact us through our website or email. We will investigate and respond to your complaint within a reasonable timeframe.
Changes to this Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting an updated version of this policy on our website.
Contact Us
If you have any questions or concerns about this privacy policy or our handling of personal information, please contact us through our website or email:
Phone: 0468460948
Address: 15-17 Lane Street, Wentworthville, NSW – 2145
Australian Privacy Principles
This privacy policy is governed by the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). We are committed to complying with the APPs and protecting the privacy and security of personal information.
